Privacy Policy

Last Updated: January 2025

At Slotaryo, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our social casino platform.

This is a social casino experience for entertainment purposes only. No real money gambling is offered and no prizes of real-world monetary value can be won. 18+ only. May include in-app purchases of virtual items with no cash value. We do not use logos or names associated with real-money gambling brands. Intended for New Zealand (NZ).

1. Information We Collect

1.1 Personal Information

We may collect the following categories of personal information:

  • Account Information: Email address, username, age verification status
  • Contact Information: Name and email when you contact us or use our contact form
  • Device Information: Device type, browser information, IP address, operating system
  • Location Information: General location data to verify New Zealand residency

1.2 Analytics and Usage Data

When you consent to analytics cookies, we collect:

  • Page views and site navigation patterns
  • Game interaction and usage statistics
  • Time spent on different sections
  • Device and browser performance metrics

1.3 Cookie Information

We use cookies to enhance your experience. See our Cookie Policy for detailed information about:

  • Strictly necessary cookies (always active)
  • Analytics cookies (with your consent)
  • Marketing cookies (with your consent)
  • Cookie preferences and management

2. Lawful Basis for Processing

We process your personal information based on the following lawful bases:

2.1 Consent

  • Marketing communications (with your explicit consent)
  • Analytics and performance tracking (with your cookie consent)
  • Optional features and enhancements

2.2 Legitimate Interest

  • Providing and improving our social casino services
  • Ensuring platform security and preventing fraud
  • Customer support and communication
  • Legal compliance and age verification

2.3 Legal Obligation

  • Age verification requirements (18+ only)
  • Compliance with New Zealand laws
  • Record keeping for legal purposes

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

  • Providing access to Slotaryo social casino games
  • Managing your account and preferences
  • Processing virtual item purchases
  • Delivering customer support

3.2 Legal Compliance

  • Verifying you are 18+ and eligible to use our services
  • Ensuring compliance with New Zealand regulations
  • Maintaining records as required by law

3.3 Improvement and Analytics

  • Analyzing usage patterns to improve our services
  • Identifying technical issues and bugs
  • Developing new features and content

4. Data Retention

We retain your personal information for different periods based on the type of data and legal requirements:

4.1 Account Information

  • Active accounts: Retained while your account is active
  • Inactive accounts: Deleted after 2 years of inactivity
  • Age verification records: Retained for legal compliance purposes

4.2 Analytics and Usage Data

  • Analytics data: Aggregated data retained for up to 2 years
  • Personal identifiers: Removed from analytics after 6 months

4.3 Contact and Support Data

  • Contact form submissions: Retained for 1 year for support purposes
  • Support communications: Retained for 2 years

5. Your Privacy Rights

You have the following rights regarding your personal information:

5.1 Access and Information

  • Right to access: Request a copy of your personal data we hold
  • Right to information: Understand how your data is processed

5.2 Control and Correction

  • Right to rectification: Correct inaccurate personal information
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we use your data

5.3 Consent Management

  • Withdraw consent: Change your cookie preferences anytime
  • Opt-out: Unsubscribe from marketing communications

5.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: privacy@slotaryo.com
  • Subject Line: "Privacy Rights Request"
  • Include: Your account details and specific request
  • Response Time: We will respond within 30 days

6. Data Sharing and Third Parties

We do not sell your personal information. We may share data in the following limited circumstances:

6.1 Service Providers

We work with trusted third-party processors who help us provide our services:

  • Analytics providers: Only process data with your consent
  • Hosting services: Secure hosting and content delivery
  • Payment processors: For virtual item purchases (if applicable)

6.2 Legal Requirements

We may disclose information when required by law:

  • Compliance with court orders or legal processes
  • Cooperation with law enforcement investigations
  • Protection of our rights and safety

6.3 Analytics Loading

Important: Analytics and marketing scripts are only loaded after you provide explicit consent through our cookie management system.

7. Data Security

We implement appropriate security measures to protect your personal information:

7.1 Technical Safeguards

  • Encryption of data in transit and at rest
  • Secure hosting environments
  • Regular security updates and patches
  • Access controls and authentication

7.2 Organizational Measures

  • Staff training on data protection
  • Privacy by design principles
  • Regular security audits and assessments
  • Incident response procedures

8. International Data Transfers

As a New Zealand-focused platform, we primarily process data within New Zealand and Australia. If data is transferred internationally, we ensure:

  • Adequate protection measures are in place
  • Compliance with New Zealand privacy laws
  • Appropriate safeguards for data protection

9. Children's Privacy

18+ Only - No Children's Data

Slotaryo is strictly for users aged 18 and over. We do not:

  • Knowingly collect personal information from minors under 18
  • Target advertising or content to users under 18
  • Allow account registration by users under 18

If we discover we have collected information from a minor, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify users through our website or email for significant changes
  • Provide a reasonable notice period for material changes
  • Maintain previous versions for reference

11. Contact Information

For questions about this Privacy Policy or your privacy rights:

Privacy Officer

  • Email: privacy@slotaryo.com
  • General Contact: Contact Form
  • Mailing Address: Slotaryo Privacy Officer, PO Box [Number], Auckland, New Zealand

Cookie Management

To manage your cookie preferences:

For detailed cookie information, see our Cookie Policy.

12. New Zealand Privacy Compliance

This Privacy Policy is designed to comply with New Zealand privacy laws, including the Privacy Act 2020. If you have concerns about how we handle your personal information, you may also contact the Office of the Privacy Commissioner in New Zealand.